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Will it blend?

Remember the good old days when you weren’t forced to have fun at work? When you could sit untroubled in a colorless cube all day and growl at anyone who came too close?

Good times, good times.

But then along came the consultants and everything was ruined. Realizing that fun could add to the bottom line through increased employee productivity and creativity, a depressing vogue for jocularity swept across the nation. Managers read absurd books like ‘The Levity Effect: Why It Pays to Lighten Up” and soon we were all glued to colored beanbags, forced to write emails in crazy Comic Sans and dreading the Monday morning banana bread bake-off with our co-workers.

We exaggerate (for comic effect, see?) but the point is that fun became far less fun when it morphed into explicit corporate strategy. And herein lies an important lesson for making ‘blending’ work.

Yes, at LBi we firmly believe that skillfully blending different disciplines together leads to more creative, more effective work. And yes, we’re banging on about it here to get the wheels in motion and introduce our preferred way of working. But we also know that we can’t force people to blend, either within our agency or with our beloved clients. Indeed, forced blending is worse than no blending at all – a tiresome imposition on our already busy working days.

So what can we do?
First, realize that blending is a culture, not a process. You need people who are up for it, who make blending infectious and unstoppable.

And today, we’re happy to reveal that we’ve developed a fool-proof test to identify potential blenders, the alpha employees of the future, wherever they work:

Do you like this?

If yes, congratulations – you are human and therefore a blender!
If no, I’m sorry – you are clearly a robot.

Easy, right? Wanting to blend is simple human nature. We clever people-monkeys are actually programmed to be sociable, to collaborate and find joy in sharing ideas. Sadly, though, years of treating business like trench warfare has trained us to think in boxes, in straight lines and in fear.

Blending is not something we need to create. It’s something we need to rediscover by stripping away the stuff that gets in the way. Here are three things that we believe inhibit blending – and brilliant work – every day.

1. Job Titles
Yes, we need to know what people’s jobs are. And it helps to know where we fall in the decision making process. However, it always amazes us that businesses look for inspirational, well-rounded people and then slap a business title on their head that deprives them of 90% of their creative capacity. Let people contribute wherever they can add value – the best idea wins, no matter where it comes from.

2. Corporate Babble
One minute we were having fun thinking up some cool ideas to make people fall in love with your brand. The next we’re agonizing to describe a ‘Global Brand Acquisition Creative Development Strategy for AB1 Millenials’ in bullet points. Enough said.

3. Politeness
We like that you’re nice to us. But we’re better when you tell us what you think. If an idea isn’t working for you despite our best efforts, be honest. Our shared ambition is to create brilliant work and we’d rather be thinking up new gems than, as a wise and eloquent man once said, ‘polishing turds’.

There are many more things to add to the list of subtractions. We’d love to hear your thoughts.

Ultimately, the thing about blending is that we all have to take personal responsibility for it. That seems somewhat ironic but it’s something that happens with you, not to you. The good news is that, for the most part, it involves doing less not more. So ask yourselves this – what can you cross off your ‘to do’ list tomorrow that will make the day blend a little better?

At LBi, we talk a lot about digital solutions that ‘add fun, value and interest to people’s lives’. Where better to start than with the way we work together?

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New Additions and Promotions at LBi!

It has been a busy summer here at LBi! We are happy to announce a number of noteworthy additions and promotions within the New York office.

Christopher Enright, a 10-year veteran with the agency has been promoted to Chief Innovation Officer. He will continue to run all of the agency’s innovation projects and will be integral in growing out LBi’s Innovation Lab. Additionally, Taylor Noguera has been appointed US Director of Business Development.

Pete Johnson and Mike Hartman have recently joined our senior creative leadership as Group Creative Directors. Debby Chow, Director of CRM and Erin Keefe, Strategy Director, Health, have come in to help support the growing Strategy and Planning group.

The New York office has made 40+ new hires in the past couple of months with expansion coming from new business as well as growth within the current client portfolios and verticals.

For the full release and more information about Pete, Mike, Debby and Erin, please click here.

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From England With Love…J.B.

Last Sunday, the time had finally come for me to bid my English chums farewell and step onto the plane to the Big Apple. The guys at LBi London had spent all week giving me a great send-off, at least from what I can remember, my boxes were shipped, my baggage was excess, and I was ready to go. I made sure I got to the airport a little early so I could watch England soundly thrash our old enemy as we marched on towards the World Cup Final. In the event, watching the Germans humiliate us on the football pitch (sorry, “soccer field”) made it a lot easier to say goodbye…

Once over the Atlantic, and that horrible result, I landed on Sunday night. Having made it through Arrivals, I went for the healthy option of a Turkey sandwich. I soon realized that wasn’t what I came to America for, and went back to the food hall, this time to McDonald’s for a McNuggets meal. Mmmm. McDonald’s. Having been help up in the Holland Tunnel for what seemed like an eternity, we arrived at our hotel at 11.45pm. I was tired but couldn’t sleep. Damn jetlag.

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Monday was my first day in the new office. Everyone was very friendly and welcoming, and I was really excited to have a seat by a window. Apart from all the new joiner paperwork and trying to remember everyone’s names, I sought advice on whether or not an iPhone was the way to go. I was told that I’d be bullied if I didn’t have an iPhone and that I was crazy for even thinking about not getting one. That settles that one then.

The rest of the week passed by in a blur of new faces and new projects. Tuesday’s highlights included a trip to the Forrester conference to see Judith and Rich (one of our clients) talking through a really impressive MoneyGram case study. What was also impressive was hearing Judith speaking American English – and she even made a USA/Ghana World Cup reference. When we came back to the office, I went straight into a brainstorm about pantiliners, a category that I have limited personal experience in, it has to be said.

Continuing that theme, Wednesday saw me go to a Neutrogena brainstorm where Emil and I were the only men in a room of 17 people, except a guy called Dave who was tattooed and kept reminding us he had a wife. Thanks for upping the testosterone count, Dave.

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That night, I gatecrashed the Creative Department drinks and bowling. Realise that the Creative Department is rather man-heavy, so at least I won’t be the only one working on Carefree, Neotrogena and K-Y. Woke up in the middle of the night, sleepwalking and talking, asking my girlfriend where ‘the creative work’ was. Obviously spending time with everyone on the 7th floor got me subconsciously worried about losing ‘the creative work’.

On Thursday, Christian P took us through the Neutrogena dashboard, which was – I’m not ashamed to say it – pretty damn sexy. The clients will love it, I’m sure. Later that day, we had a call with K-Y to take them through what all the other lube brands are doing in the digital space. Finally, at beer fridge, I discover that I missed out on riding a mechanical bull last night. Rather upset about that. Friday is a half-day, and I’m almost at the end of my first week. Before I leave for the day, I go to Duane Reade and spend $60 on a range of lubes. The guy at the checkout doesn’t even look twice. I decide that there must be a lot of people in this vicinity with a lot of sexual energy.

And then it’s time to go get my iPhone (still waiting for it to arrive…), and head to the in-laws in NJ. Some of you will know that things didn’t go exactly to plan at this point, thanks to the meeting of a rather defective escalator and my girlfriend’s leg. But that’s another story…

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Judith Carr at Forrester Customer Experience Forum!

LBi Co-President, Judith Carr and MoneyGram VP Product Management, Rich Meszaros are speaking today at the Forrester Customer Experience Forum. Not only will they talk about the client/agency relationship but also the redesigned digital experience that launched earlier this year and the incredible results thus far.

To learn more about the presentation and the work, please read the full press release here.

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Matt O. Goes to Cannes!

It’s been a big week for our creative department! One of our fabulous designers Marc A. was named top finalist in the Ad Age Global Cover competition and now copywriter Matt O. is on his way to Cannes!

He was part of a four person collective that won first place in the MOFILM/ Cannes Lions 2010 ‘make an ad’ competition. His team, with their spot for Bud Light, along with the eight other first place winners will screen their ads on stage on June 22nd. You can follow him while there @lbinewyork and check back here for posts and updates from Cannes throughout the week.

Matt’s winning spot here.

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