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About LBi Health

LBi Health is a leading multichannel healthcare marketing and technology agency. With more than 15 years experience as strategic partners to major healthcare brands, LBi Health believes in creating "connections that matter" by establishing meaningful interactions between healthcare brands and health customers, including consumers, patients, providers and payors. LBi Health develops valuable content and service experiences and integrates them across an increasing array of physical, digital, mobile and social channels. Our clients include Bristol-Myers Squibb, Johnson & Johnson, Roche, AstraZeneca, WebMD and Massachusetts General Hospital. LBi Health is part of LBi, a leading marketing and technology agency with a network of 26 offices in 16 countries employing more than 1,800 digital experts. For more information, please visit www.lbi.com/health.

Mark Prince joins LBi Health; responsible for growing company’s UK portfolio

Posted by LBi Health, March 8, 2012

LBi Health, a multichannel healthcare marketing and technology agency based out of New York, appoints Mark Prince as Client Partner for its UK offering. The appointment marks the continuation of LBi Health’s expansion into the European market. Mark Prince will report to LBi Health Global Managing Director, Gregg Fisher, and will be responsible for expanding the company’s UK portfolio and leading pan-European assignments.

Prior to joining LBi Health, Mark worked his way to management in the UK pharmaceutical industry, starting in sales at Teva UK Limited where he was exposed to selling and marketing brands, generics and branded generics, before serving as PCO/PBC Brand Manager, a strategic marketing role focusing on the UK payor environment. Following his time at Teva, Mark joined Lundbeck to lead marketing for Cipralex, which moved from a 10% annual sales decline to positive growth. Entrepreneurial by nature, Mark then founded a digital agency to support a number of leading pharmaceutical companies with digital strategy and tactical execution, before being recruited by Binley’s to re-launch the newly acquired assets of www.onmedica.com, where he achieved significant financial growth quarter on quarter.

The first recipient of the “PM Soc Digital Pioneer Award 2009,” Mark has written digital challenges for the Pharma Times Marketer of the Year Awards and judged the Digital Innovator and Senior Marketer categories. Mark has written and been interviewed for a number of articles, spanning topics related to pharmaceutical digital marketing.

LBi Wins: 2011 Silver CLIO Healthcare Award

Posted by LBi Health, December 1, 2011

New York, NY November, 2011 – LBi/LBi Health won a Silver CLIO in the Interactive Category for its Visine® See The Difference a Drop Can Make campaign (Johnson & Johnson).

The CLIO Awards is the world’s most recognized global awards competition for advertising, design, interactive and public relations. The CLIOS celebrate creative excellence, honoring a powerful form of communication and its impact on modern culture.

LBi Health (LBi/Health.com) is an innovative, multichannel, healthcare marketing and technology agency with roots in the digital world, helps healthcare clients thrive in an increasingly complex, customer-empowered marketing environment. LBi Health was founded to create meaningful connections between healthcare brands and customers, including providers, patients and payers. The agency develops valuable content and service experiences, and integrates them across physical, digital, mobile and social channels

http://www.clioawards.com/

Pharma Comes to YouTube: Harnessing Billions of Views

Posted by LBi Health, October 24, 2011

When you think YouTube – skateboarding felines and rockabilly babies may come to mind, but according to Mike Hartman, Head of Creative/LBi Health, Pharma has gone viral on YouTube – from PfizerNews with its out-of-the box custom video player and non-standard navigation to Novartis’s channel – boasting the most channel views (among some top pharma names). Corporate trendsetters, according to Hartman, like Boehringer Ingelheim, Lilly Health, GSK Vision, and Amgen are a handful of pharma giants finding digitally inventive ways of harnessing some of the two billion plus daily views for healthcare needs.

LBi Health (LBi/Health.com) is an innovative, multichannel, healthcare marketing and technology agency with roots in the digital world, helps healthcare clients thrive in an increasingly complex, customer-empowered marketing environment. LBi Health was founded to create meaningful connections between healthcare brands and customers, including providers, patients and payers. The agency develops valuable content and service experiences, and integrates them across physical, digital, mobile and social channels

For the full article read Medical Marketing & Media, October 2011/Private View

LBI Health Wins Bronze Echo Award

Posted by LBi Health, October 12, 2011

Boston, MA – (October 5, 2011) — LBi Health, New York, won the 2011 International BRONZE ECHO Award for Interactive Pharmaceutical/Healthcare for the campaign: Engaged Eyes Drive Sales for VISINE® (Client: Johnson & Johnson).

The Direct Marketing Association (www.the-dma.org) is the world’s largest global trade association of businesses and nonprofit organizations using and supporting multichannel direct marketing tools and techniques.  DMA advocates standards for responsible marketing, promotes relevance as the key to reaching consumers with desirable offers, and provides cutting-edge research, education, and networking opportunities to improve results throughout the direct marketing process.

LBi Health, an innovative, multichannel, healthcare marketing and technology agency with roots in the digital world, helps healthcare clients thrive in an increasingly complex, customer-empowered marketing environment. LBi Health was founded to create meaningful connections between healthcare brands and customers, including providers, patients and payers. The agency develops valuable content and service experiences, and integrates them across physical, digital, mobile and social channels.

Gregg Fisher, Managing Director, LBi Health interviewed about the Tablet Revolution & Healthcare Marketing

Posted by LBi Health, August 25, 2011

Editors Note: The Yahoo! Advertising blog recently asked 10 agency leaders one question: “How will the tablet revolution change the advertising landscape and your business?” Here is the response from Gregg Fisher, Managing Director, LBi Health.

The tablet has revolutionized how healthcare professionals consume medical information and has dramatically changed communication for the pharmaceutical sales force, physicians and nurses.

For example, pharmaceutical representatives are now able to show up to visits with their iPad and immediately gather information at the point-of-sale. They are then able to deliver customized follow-up information. The iPad is replacing paper-based aids that physicians formerly relied upon. Doctors no longer have to worry about messy handwriting; instead, they can simply type out readable information that is easily delivered to their audience.

According to a study conducted by Manhattan Research, 71 percent of doctors consider a smartphone an essential part of their practice, and 84 percent said they believe that access to the Internet is critical to their work. As for iPads, 70 percent of the doctors polled plan to use an iPad in their work life in some capacity in 2011, according to an article in the February issue of American Medical News.

For healthcare advertising agencies, the tablet offers the possibility of fundamentally altering how brands interact with doctors and nurses and to have an interactive visual aid available at any time. Agencies are routinely pitching more business to develop interactive visual aids for the tablet, as well as apps in general.

 

The Tablet Revolution: Richard Schatzberger of Co Collective
Christian Chensvold

Christian Chensvold is a New York-based writer covering business, lifestyle, and culture. He blogs at Ivy-Style.com. See some of his previous entries on the Yahoo! Advertising Blog, “Yahoo! Cricket Attracts an Audience of Millions” and “Mobile Retail Revolution.”

LBi Health Adds Three to its Executive Team – Krista Bowman, David Lavietes and David Lane Fisher join from Digitas Health

Posted by LBi Health, August 10, 2011

LBi Health, a multichannel healthcare marketing and technology agency, rounds out its executive team today with the addition of three new hires from Digitas Health, effective immediately. They join the New York-based healthcare agency, a division of LBi, as it builds momentum from its launch earlier this month, and will report to LBi Health Managing Director Gregg Fisher.

Krista Bowman, 36, joins LBi Health as Client Services Director; David Lavietes, 46, as Group Director of Strategy and Planning; and David Lane Fisher, 46, as Group Delivery Director. The rest of the team is comprised of Fisher, Mike Hartman, Group Creative Director; and Tom Iannucci, Group Technical Director.

Each has extensive experience in multi-channel marketing within healthcare and life sciences, working with industry leaders including Bristol-Myers Squibb, AstraZeneca, Johnson & Johnson, Roche, Pfizer, Merck, and Sanofi-Aventis.

“Each member of our executive team combines deep healthcare marketing experience with a record of innovation that is so critical to helping brands succeed in a rapidly evolving marketing environment, said Managing Director, Gregg Fisher.

LBi Health was founded in July 2011 to create “connections that matter” between healthcare brands and customers, including providers, patients and payors. The agency is a leader in developing valuable content and service experiences and integrating them across physical, digital, mobile and social channels.

Bowman, responsible for leading LBi Health’s largest client portfolio, will oversee client services and marketing capabilities. She was previously Vice President, Group Director at Digitas Health, where she led the Sanofi-Aventis portfolio and Forest Laboratories relationship. Bowman has also worked in the consumer multiple sclerosis franchise launch for Novartis at Ogilvy Healthworld and spent five years in the pain category on Pfizer’s BEXTRA, CELEBREX and LYRICA brands, as well as cardiovascular disease prevention on LIPITOR.

Lavietes oversees business strategy and customer insight development across all LBi Health accounts. Previously, he managed strategy and planning groups at Digitas Health and Ogilvy Healthworld. Lavietes, a veteran of the healthcare industry, has worked across the pharmaceutical, hospital and insurance industries. He develops brand strategy with keen insights into the interactions, behaviors and attitudes of patients and providers.

As Group Delivery Director, David Lane Fisher is responsible for project management, agency operations and financials. With more than 17 years of digital experience in healthcare marketing, management, consulting and technology development, Fisher is an innovator and leader in building client relationships and successfully managing and expanding projects. He previously worked in the project management group at Digitas Health and at AOL.

Before launching as its own brand, LBi Health was part of LBi, a leading marketing and technology agency with 26 offices in 16 countries. For more than 15 years, LBi has developed long-standing strategic partnerships with industry leaders including Bristol-Myers Squibb, Johnson & Johnson, Roche, AstraZeneca, WebMD and Massachusetts General Hospital.

Exclusive coverage by MM&M announces LBi Health launch

Posted by LBi Health, July 13, 2011

LBi, a big European indie digital agency network, is opening up a healthcare marketing shop in the U.S., seeing opportunity in Publicis’ increasing domination of the digital health space.

LBi Health will boast a staff of 70 working out of its New York City headquarters and handling a roster of clients including Roche, Bayer, Bristol-Myers Squibb, J&J, AstraZeneca, Forest Labs, Genzyme, WebMD, Massachusetts General Hospital, and Mount Sinai.

LBi, a big independent network with roots in London and Scandinavia, has around 1,800 employees working out of 26 offices in 16 countries – mostly in Europe, though the company has made inroads into Asia-Pacific and North America in recent years. LBi U.S. formed from a merger of IconNicholson and Special Ops Media two years back. The company has been quietly building up its U.S. healthcare presence for more than a decade, having built the first consumer site for VIAGRA and seen 80% growth in its healthcare operations for each of the past four years.

“With each successive wave of growth, we’ve brought on more resources, and we’re now at a scale where it makes sense for us to become our own agency,” said Gregg Fisher, who will serve as managing director of LBi Health.

Fisher describes the firm’s offering as that of a “multichannel healthcare marketing agency with roots in the digital world that set us apart.” The agency will handle consumer-and professional-focused assignments, bringing tech expertise and an ability to partner with other shops. Their motto is “Creating connections that matter between brands and customers.”

“Traditional agencies excel at messaging,” said Fisher. “What we’re really good at is managing the entire customer journey and coordinating that across channels.”

LBi is betting that Publicis’ recent acquisition of Rosetta, placing the digital shop under the same holding company as Digitas and Razorfish, will boost its business as clients sweat conflicts and seek out alternatives.

“The innovative sector of healthcare communications really doesn’t have many independent shops that have the scale we have globally,” Fisher says, adding that LBi has brought on “a lot of very talented people from Digitas and other shops as a result of Publicis’ recent roll-up.

Recent work by the firm includes BMS’s Fight HIV Your Way contest for REYATAZ and YERVOY’s professional launch.
First published in MM&M July 12, 2011

by Matthew Arnold

http://www.mmm-online.com/lbi-launches-us-digital-health%20shop/article/207293/

News of LBI Health launch covered in Agency Spy

Posted by LBi Health, July 13, 2011

LBi Launches Health Unit

The headline speaks for itself as LBi has opened the doors to LBi Health, which will be based in NYC and led by managing director Gregg Fisher, who previously served as client partner at the agency. LBi’s no stranger to the healthcare sector as it’s partnered up with brands including Bristol-Myers Squibb, Johnson & Johnson, Roche, AstraZeneca, WebMD and Massachusetts General Hospital over the course of 15 years.

In addition to Fisher, LBi Health’s other higher-ups include group creative director Mike Hartman, who joined up with the agency last year and has worked for the likes of Digitas and Chemistry/Grey during his career. Meanwhile, Tom Iannucci joins Health as senior technical director. In a statement, Fisher explains the goal of the new division, saying, “LBi Health is dedicated to creating ‘connections that matter’ between health brands and customers. We specialize in building customer experiences that add value to brand and customer alike by strengthening health outcomes.”

 

First published July 13, 2011

http://www.mediabistro.com/agencyspy/lbi-launches-health-unit_b20705

LBi Health launches to help healthcare clients thrive in today's complex marketing environment

Posted by LBi Health, July 13, 2011

LBi Health, an innovative, multichannel healthcare marketing and technology agency with roots in the digital world, is launching today to help healthcare clients thrive in an increasingly complex, customer-empowered marketing environment. The agency, part of global agency, LBi, is headquartered in New York and led by Managing Director, Gregg Fisher, previously Client Partner at LBi.
Healthcare has been an integral part of LBi’s history with over 15 years experience and long-standing, strategic partnerships with industry leaders including Bristol-Myers Squibb, Johnson & Johnson, Roche, AstraZeneca, WebMD, and Massachusetts General Hospital. ”We’re extremely excited to launch LBi Health and expand the breadth of our healthcare capabilities,” said Frank Pedersen, CEO of LBi US. “Gregg and his team are passionate, healthcare marketing innovators who understand how to build brands in a customer-empowered marketing environment.”

LBi Health was founded to create meaningful connections between healthcare brands and customers, including providers, patients and payers. The agency develops valuable content and service experiences, and integrates them across physical, digital, mobile and social channels ”A tougher access environment and the explosion of new information channels and resources means healthcare marketers must shift their thinking to become more customer-focused,” Fisher said. “LBi Health is dedicated to creating “connections that matter” between health brands and customers. We specialize in building customer experiences that add value to brand and customer alike by strengthening health outcomes.”

LBi Health senior executives are pioneers in the digital, multi-channel, and relationship marketing fields, having played leadership roles in shaping the evolution of customer-centric healthcare marketing.

Fisher, a leader in creating customer-centric digital innovations within the healthcare industry, launched one of the industry’s first professional CRM programs and successful DTC user-generated, content programs. Fisher also advised on the creation of a prototype of a professional health media business that was later sold to Medscape for $40 million. In addition to Fisher, Mike Hartman will serve as LBi Health’s Group Creative Director, and Tom Iannucci as Group Technical Director. Hartman joined LBi in 2010 and previously worked in digital creative leadership posts for WPP’s Chemistry/Grey and Digitas, while Iannucci was Senior Director of Information Technology for KnowledgePoint360, a global healthcare information and medical education firm.

LBi Launches LBi Health

Posted by LBi Health, July 13, 2011

LBi Health officially launched today. The agency will be based in LBi’s New York headquarters and led by Managing Director Gregg Fisher. Please see the agency launch story in Medical Marketing & Media.

LBi Health was founded to create meaningful connections – “Connections that Matter” – between healthcare brands and customers across an increasing array of physical, digital, social and mobile channels.

For additional information about LBi Health please browse our site.

VISINE Digital Media

Engaged Eyes Drive Sales

Consumer|OTC

The Challenge

Engage bleary-eyed, workaholic desk jockeys as well as till-the-break-of-dawn partiers with a clever campaign to use VISINE's two new premium eye drop formulas-"Tired Eye Relief" and "Maximum Redness Relief." These two distinct passion-pursuer market segments identified from market research are often apathetic about eye drops, but would surely benefit from the newly released products.

The Work

LBi Health created a unique campaign that emotionally connected VISINE to each consumer segment's specific lifestyle and needs. Copy and placements for provocative interactive banners targeted the consumers' specific interests based on browsing habits, while messaging in Facebook ads directly correlated to keywords in a user's status updates. Users also received coupons, promoting immediate sales. We further enhanced the campaign with a Twitter-based lifestyle analysis, the first of its kind. The application could scan a user's tweets for signs of too much work or too much fun, and recommend the right VISINE product for each person.

The Result

With average interaction rates upwards of 5% across the campaign, the banners defied expectations and, in many placements, exceeded benchmarks by over 300%. The campaign reengaged existing consumers and generated awareness of the new products, driving sales through brand interaction. The humble banner was elevated, and reminded bleary-eyed consumers everywhere of the difference a little drop can make.

AstraZeneca Global Redesign

Global Platform for Local Markets

Corporate|Pharma

AstraZeneca Global Redesign
The Challenge

Develop a new global corporate digital strategy based on AstraZeneca's new brand position, "Health Connects Us All" and apply it across the digital space. Redesign AstraZeneca's website with a CMS platform that allows for timely updates for global communications.

The Work

During the summer of 2010, LBi Health worked with stakeholders around the world to define AstraZeneca's Global Country Site Framework, delivering a platform for realizing the digital strategy globally and locally by providing a consistent portrayal of AstraZeneca around the world. LBi Health also provided AstraZeneca with a secure and robust hosting solution, including a new intranet solution and a publishing support team to offer around-the-clock support.

The Result

By working with LBi Health's global network, AstraZeneca was able to execute a digital plan, bring global consistency to the brand, and establish a digital infrastructure for the ongoing development of corporate and product communications.

ACCU-CHEK® Global Marketing

Platform for Localization & CRM

Patient|Medical Device

ACCU-CHEK® Global Marketing
The Challenge

Unify and align the international online presence of Roche's ACCU-CHEK® diabetes brand across more than 50 international websites, as well as develop a 3-year strategy to move digital marketing to the center of operational focus, including areas for growth in digital investments, resources and technology systems. Additionally, develop global Customer Relationship Marketing (CRM) standards to improve customer communications and retention.

The Work

LBi Health worked closely with a core international marketing team of approximately 24 stakeholders in 15 countries to create a streamlined global user interface and a compelling graphic platform flexible enough to allow for the localization of content. By leveraging a single common design and variable information architecture, a consistent, comprehensive global platform was developed capable of accommodating the unique needs of individual markets. LBi Health also produced a series of videos demonstrating product use in a variety of authentic scenarios for multiple countries.

The Result

In January 2011, we began implementing the
3-year digital marketing strategy according to the roadmap created in 2010. The redesigned ACCU-CHEK® global platform was successfully launched and provided scalability and targeting that exceeded client expectations. Brand guidelines were supported and strictly adhered to while offering increased opportunities for localization and greater product insight across multiple media.

K-Y Social Media and Website

Making Love Better

Consumer|OTC

K-Y Social Media and Website
The Challenge

Redesign the K-Y website to educate consumers about their products and drive purchase. Everyone knows what K-Y is, but not everyone knows that K-Y makes a range of other products besides basic lubricant to foster healthy intimacy. Additionally, although an earlier campaign had created a community of 30,000 on Facebook, their activity had grown stagnant, and K-Y tasked LBi Health with reactivating its community.

The Work

To highlight all of the different K-Y products, LBi Health came up with the idea of a streamlined site that features couples who fall into "types" that correspond with a certain product. For example, "the newlyweds" use K-Y Brand KISSABLE SENSATIONS to make every night as exciting as their wedding night. By creating personas to go with the products, it makes choosing a product easier and more engaging. To revive their Facebook presence, we created K-Y's Couples Place page, featuring a new brand tonality, compelling content, promotions and giveaways.

The Result

The new K-Y.com was created at record speed and went live ahead of schedule, just in time for Valentine's Day. In its first 4 weeks, the new site was visited over 300,000 times. On Facebook, the number of 'Likes' increased by 500% in less than 2 months, with interaction rates that were significantly above average. The K-Y brand now has 150,000 enthusiastically engaged advocates on Facebook, and that number only continues to grow.

FibroTogether

Building a Support System Online

Patient|Pharma

FibroTogether
The Challenge

Create awareness and show a true understanding of Fibromyalgia, a condition that is largely misunderstood although 4 to 6 million people in the United States have it. Forest Labs, the maker of SAVELLA - one of only 3 FDA-approved treatments - wanted to reach out and connect this underserved population and provide ongoing education and support, as well as build a database to communicate about the brand and ultimately drive doctor discussions.

The Work

For sufferers of Fibromyalgia, the only thing worse than the chronic pain, memory issues and feelings of despair is the fact that patients are regularly told, "It's all in your head." Based on this insight, LBi Health created FibroTogether, a robust Fibromyalgia community rich with user-generated resources, information and social tools to empower patients and provide a platform for sharing stories, demystifying and de-stigmatizing the condition. FibroTogether offered a complete support system, including a Relationship Marketing program with practical help and tips from patients and medical professionals.

The Result

Today, the FibroTogether community has thousands of registrants and continues to grow. Users are exchanging tips and learning about SAVELLA and other non-prescription treatments. Best of all, sufferers are taking back control of their lives, with the knowledge that they're not alone anymore.

NHS Map of Medicine

Point-of-Care Evidence-based Medicine

Healthcare Professional|Provider

NHS Map of Medicine
The Challenge

Supply a community of diverse clinicians, with
up-to-date, accurate, best practice treatment guidelines at the point of care. These clinicians are part of the National Health Service (NHS), the publicly funded health system in the UK, and a long-time client of LBi Health.

The Work

LBi Health developed an interactive "Map of Medicine," which provided healthcare professionals with easy and fast access to specialty-focused medical information through an intuitive web-based interface. At the heart of the Map of Medicine was evidence-based clinical information that drew on best practices for over 1200 treatment pathways. Clinicians across the UK were able to modify and add content to their version of the Map to better reflect their specific healthcare economies. LBi Health led both user experience and systems integration for this complex and important initiative.

The Result

Over 40% of clinicians within the NHS now have access to the Map of Medicine at the point of care. The success of the web-based Map of Medicine led to the development of additional products for clinicians to use on mobile devices, including PDAs.

WebMD Health Utilities

Innovative Tools for Better Health

Corporate|Health Media

WebMD Health Utilities
The Challenge

Design the next generation of health utilities for WebMD, the world's largest online consumer health destination, and create experiences that help people take charge of their health.

The Work

User experience and design teams from LBi Health worked with WebMD to transform consumer insights into several engaging online utilities. The Food and Fitness Planner is a behavior modifier that targets women and moms who wanted to lose weight. The Symptom Checker, WebMD's most trafficked tool, lets users select symptoms via an integrated body map, list or search function to create a possible self-diagnosis and facilitate conversations with their doctor. Questions and Answers uses the strength of community and the knowledge of experienced professionals to provide user-generated answers to health questions.

The Result

These forward-thinking utilities delivered on a core need for improved user experience and heightened design on the number one health media site, and made a measurable impact in WebMD's user experience Key Performance Indicators (KPIs), including pages consumed, the source of WebMD's ad revenue.

MGH Institutional Redesign

Digital at the Heart of Medicine

Corporate|Provider

MGH Institutional Redesign
The Challenge

Consolidate and redesign Massachusetts General Hospital's website. Founded in 1811, MGH is the second-oldest hospital in America. It has consistently been ranked among the top 5 hospitals in the nation and was recently designated a Magnet hospital - the highest honor for nursing excellence. By all accounts MGH has a long and prestigious heritage. However, the hospital's broad and deep range of services, coupled with its decentralized culture and web publishing process, had led to a fragmented web presence that no longer represented the distinctive strengths of the institution.

The Work

LBi Health redesigned the MGH website from the ground up, paying particular attention to preserving MGH's heritage, and promoting its continued leadership in standard-setting medical care. Using best-in-class user experience, design, and editorial standards, we seamlessly integrated 50,000 discreet web pages across 50 different centers of excellence into one coherent site. LBi Health also developed several customer service features including Find a Doctor, Schedule an Appointment and faceted search tools. We also designed a centralized, automated publishing process and deployed a new Interwoven CMS.

The Result

The new website has been a tremendous success and has been recognized by the industry as one of the leading hospital sites. Our work has won multiple awards and, best of all, our lead clients praised us as "one of the best consultants they'd ever worked with."

Galvus Prelaunch Education

Conditioning the Market

Healthcare Professional|Pharma

The Challenge

Prepare the market for the arrival of a new diabetes treatment (Vildagliptin), within a new class of diabetes medicines called incretin mimetics. Educate healthcare providers about incretins, the medicinee' role in lowering blood sugar, as well as Vildagliptin's promising Phase III clinical trial results.

The Work

LBi Health created a series of online advisory boards consisting of groups of regional opinion leaders. Advisors from different locations were able to review slides and then engage in a remote live discussions with a national opinion leader through a proprietary online meeting platform. LBi Health also partnered with the Johns Hopkins University School of Medicine to publish "Incretin eForum," a monthly CME-accredited newsletter designed to educate endocrinologists on incretins. An editorial board of opinion leaders oversaw the newsletters, and each issue was written by a rotating board of regional opinion leaders.

The Result

The online advisory tactic earned 97% top-box satisfaction rates and captured over 10 hours of interaction time. Additionally, the online advisory tactic lowered cost/consultant by 34% vs offline ad boards. The "Incretin eForum"newsletter enrolled over 3,000 endocrinologists, sustained 50% open rates and scored 90% top-box satisfaction rates.